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Work setting
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Respond to complaints of guests
- Answer clients' inquiries and provide information
- Greet customers
- Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
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