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Administrative Assistant / Dispatcher

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Job Order #: 6113487

NOC: 1241
Employer Name:
Pacific Western Transportation
Wage/Salary Info:
CA$40000 - CA$45000 per year
Posted Date:
# of Positions:
Employment Terms:
Full Time
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Employer Name:
Pacific Western Transportation
Contact Name:
Southland Transportation Limit
Contact Email:


SOUTHLAND, a school/charter bus service provider, is seeking a dynamic, knowledgeable, professional Administrative Assistant / Dispatcher to join our team in Saskatoon. Reporting to the Operations Manager, this role will serve an administrative function across various departments.

This is a full-time position with a salary range of $40,000 - $45,000 annually.


* High school diploma or equivalent
* Excellent customer service skills
* Previous administrative experience
* Previous experience in a customer-facing role, including handling customer concerns and complaints
* Excellent verbal and written communication skills
* Professional telephone etiquette
* Organizational and problem solving skills
* Computer proficiency in Microsoft Word, Excel and Outlook
* Ability to multi-task, work effectively under pressure, and as part of a team
* Ability to handle s tressful situations in a composed manner
* Self-starter who is able to work on tight timelines


* Ensure that drivers and staff are treated in a fair and consistent manner
* Schedule and assign charters as required
* Assist in answering public and driver inquiries and finding solutions to concerns
* Ensure all required paperwork/requests are completed in an accurate and timely manner
* Create/improve existing Operations systems
* Fuel reconciliation
* Receive and respond to requests for emergency assistance or service from dispatched resources
* Data entry in various formats
* Enter daily payroll, respond to payroll and benefits inquiries from employees, and act as a liaison between payroll department and employees
* General office duties as required

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