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Tasks
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Identify training needs and train workers in job duties and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Resolve work-related problems and prepare and submit progress and other reports
Computer and technology knowledge
- MS Office
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Reliability
- Team player
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