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Tasks
- Establish and implement policies and procedures
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
Computer and technology knowledge
- Microsoft Visio
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- Database software
- Accounting software
- Desktop publishing software
- Human resources software
- MS Access
- MS Office
- Quick Books
Technical terminology
- Engineering
- Business
Area of specialization
- Correspondence
- Reports and records
- Invoices
- Charts, tables, graphs and diagrams
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Large workload
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Accurate
- Reliability
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