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Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
- Conduct performance reviews
- Supervise office and volunteer staff
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Personal suitability
- Client focus
- Judgement
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