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The suitable candidate will be able to perform the following duties:
Provide assistance to upper management in supervising and facilitating the daily operations of the store.
Oversee the responsibilities of the Store Manager in their absence.
Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions.
Provide direction, guidance and instruction to all store associates as required.
Ensure store conditions are consistently upheld to established standards.
Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs.
Learn pricing and product knowledge on lumber and all store related products.
Load and unload deliveries manually and with forklift when needed.
Deliver loads when necessary.
Maintain required licenses, physicals, etc. necessary to perform job requirements.
Greet and assist customers in a way that models exemplary conduct to other staff.
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
Ensure that all health, safety and security regulations are adhered to and required standards are met.
Perform end of day and any other reports including store related inventory in absence of manager.
Oversee and assist in inventory management.
The suitable candidate will possess the following qualifications:
Completion of high school and College/CEGEP/vocational or technical training required
Demonstrated service orientation required.
Minimum of (2) years work experience in the lumber industry preferred
Minimum (1) year work experience in a supervisory role in a retail environment preferred
Must be able to operate a forklift
Must have a valid class 5 drivers license
Ability to lift, push, pull, or carry objects with a minimum weight of 90 pounds