Job Order Detail

Description

Security experience is a big plus!

AlarmTek Smart Security is an innovator and leader in the home security sector, dedicated to the safety and security of families across Western Canada. With 20 years of excellence behind us, we are a family-owned, rapidly expanding company with a commitment to providing cutting-edge technology and fostering a supportive, positive workplace. We believe in empowering our team, offering both horizontal and vertical growth opportunities, and maintaining an open-door policy to support your professional journey.

Who You Are:

You are a self-motivated and detail-oriented individual with a passion for executing tasks to perfection. Your exceptional customer service skills are matched by your ability to follow technical instructions and guide customers to solutions with ease. With outstanding communication, organizational skills, and an unwavering attention to detail, you thrive in multitasking, prioritizing, and contributing positively in dynamic, fast-paced environments. Your initiative in problem-solving sets you apart, as you navigate challenges with professionalism and a forward-thinking approach.

Your Role:

- Delivering unparalleled customer service by answering inquiries, solving problems, and providing detailed product information.

- Efficiently managing communication through phone calls, emails, and voice mails to ensure customer satisfaction and operational efficiency.

- Coordinating and confirming appointments, managing service bookings, and performing a variety of office duties to support our team.

- Embrace additional responsibilities as needed, adapting to the evolving needs of our team and our customers.