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Work setting
- Health care institution, facility or clinic
- Spa
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Receive and issue payments
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Perform data entry
- Provide customer service
Computer and technology knowledge
- Electronic scheduler
- Word processing software
- MS Office
- Mac OS
- Electronic mail
- MS Excel
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
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