About This Opportunity
As an EhOS IT Support Technician youll be primarily responsible for providing tier 1 and some tier 2 technical support and delivering EhOS project solutions to our clients, reporting directly to the Chief Executive Officer (CEO).
With direction from senior technical leadership, Support Technicians are also responsible for providing support for all things Microsoft, servers, network switches and routers, security solutions, and other related IT services.
Please visit our job posting on our website to learn more about the position, requirements, statistics, and other relevant information:
https://ehos.ca/jobs/itsupporttechnician-0424/
Thank you for your interest and have a great day!
Computer and Technology Knowledge
- Windows
- Word processing software
- Internet
- MAC
- Hardware
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Servers
- Applications - desktop
- File management software
- Security software
- Spreadsheet software
- Office Suites
- Mail server software
- Communication software
Essential Skills
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
- Own vehicle
- Willing to travel
- Valid driver's licence
- Travel expenses paid by employer
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- A+ Certification
- Microsoft Certified Systems Engineer (MCSE)
- Not applicable
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Work Setting
- Consulting firm
- Help desk
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Internet access
- Cellular phone
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20IT Support Technician - Regina, SK)
