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Work setting
- Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct training sessions
- Perform front desk duties
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Organize and maintain inventory
Supervision
- 5-10 people
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Screening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current level of study?
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers on-the-job training tailored to youths
- Offers mentorship, coaching and/or networking opportunities for youths
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
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