Job Order Detail

Description

At Great Canadian Oil Change, excellent customer service is our focus and we pride ourselves on having team members that always go the extra mile to make our customers happy. We are currently looking for Full Time Sales and Customer Service team members and encourage you to apply if you have:
-Retail, hospitality or other customer service experience
-Strong customer service skills
-Ability to retain detailed product information
-Automotive knowledge or experience

The Perks:
-Extensive PAID training
-$3000-$5000 in annual BONUS
-Dental, extended health care, vision
-Employee discount on in store services/products
-Flexible work hours. (No late nights past 6pm)
-Work with the newest tools and technology in the automotive industry

The Job:
Every Customer Service Representative has complete ownership of the customer experience. A Customer Service Representative spends:

70% of their time providing Customer Service:
-Greeting customers
-Discussing products and services with customers
-Providing recommendations based on vehicle assessments
-Suggesting new products and services

30% of their time completing Mechanical Duties:
-Oil and filter changes
-Replacement of vital car fluids (e.g. coolant, transmission, and transfer case fluid)
-Replacement of parts under the hood (e.g. air filters, headlights, taillights and wiper blade replacements)
-Refill performance enhancers to ensure the car runs smoothly (e.g. engine stop leak, oil treatment, and valve cleaner)
-Perform courtesy checks on all vehicles (e.g. topping up fluid levels, cleaning windows and checking tire pressure)

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