Job Order Detail

Description

Reporting to the Senior Manager, Neighbourhood Services, the Manager, Branches is an integral member of the management team who is responsible for all aspects of the branch. The Manager, Branches ensures services, policies and practices are appropriate for their branch as well as to support the needs of our community in alignment with SPLs Community-Led service model and Strategic Plan.

The Manager, Branches ensures strategic alignment in the hiring, training and evaluation of employees; the design and delivery of services provided at the library and in the community; the appearance and impression of the physical space; and all aspects of patron-employee experiences within their library. This individual is also responsible for diffusing sensitive patron matters.

The Manager, Branches works collaboratively with SPLs Directors team, Management team, employees, stakeholders and the public to achieve objectives set out in SPLs Strategic Plan. Familiarity with the librarys Community-Inspired Service Philosophy is also required.