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Employment & Income Assistance Supervisor

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Job Order #: 6139920

NOC: 41321
Employer Name:
Muskeg Lake Cree Nation #102
Posted Date:
# of Positions:
Employment Terms:
Full Time
Technical/Applied Science Diploma
1-2 Years
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Employer Name:
Muskeg Lake Cree Nation #102
Contact Name:
Human Resources
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Muskeg Lake First Nation is seeking a motivated and compassionate leader to ensure adherence to policies, handle complex cases, and provide guidance to staff and clients. This role will oversee a team responsible for administering and maintaining income assistance programs. Their role involves leadership, policy implementation, quality assurance, training, collaboration, reporting, and problem-solving. Ultimately, they aim to improve program efficiency, uphold standards, and support individuals and families in need. The Employment & Income Assistance Supervisor will support individuals to achieve their goals through developing case plans and providing referrals for training and employment with a focus on improved quality of life.
    Determines individuals initial and on-going financial eligibility/ineligibility based on established policies;
    Informs individuals regarding documentation requirements, next steps, and answers questions regarding eligibility;
    Support individuals in filling out the documentation and assist with obtaining the required identification as needed;
    Supervising and leading a team of income assistance caseworkers to ensure efficient and effective delivery of services;
    Monitoring the quality and accuracy of case documentation, eligibility determinations, and client interactions to maintain high standards of service delivery;
    Support individuals with disabilities and special needs to obtain the additional benefits as required;
    Authorizes benefits once eligibility has been determined and ensure updates and adjustments are completed which includes recapturing overpayments as necessary;
    Using the quality of life framework support individuals to development employment case plans that are outcome based;
    Assist in assessing individual needs, skills, and barriers to employment;
    Provide referrals and advocacy to support individuals to receive the information they need;

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