Job Order Detail

Description

At Hillberg & Berk, a Canadian jewelry company, we offer competitive wages, sales incentives, additional vacation and sick days, health and dental benefits, as well as discounts on our beautiful jewelry! You will be empowered to own your career and be a part of a growing, dynamic and evolving company.

Store Leader Role

Reporting to the Regional Manager, the Store Leader is responsible to oversee day-to-day operations of a Hillberg & Berk store and ensure that we are continually delivering an experience that surprises and delights our client at our Midtown location!

Key Responsibilities

Provide coaching and guidance to direct reports through regular feedback and empowerment logs  providing clear expectations, guidance and feedback
Lead employees including recruitment, on-boarding, performance management, development planning, scheduling and employee relations
Oversee achievement of optimal store staffing needs to maximize productivity, store volume, and ensure proper floor coverage
Execute events and brand initiatives per company directives to grow the client base and build loyalty
Ensure efficient planning, coordination, follow-through and completion of tasks which contribute to the achievement of store and corporate goals
Ensures all employees adhere to H&B health and safety policies and recommends other measures that can be taken to provide a safe and healthy workplace for clients and employees
Communicate client feedback, business trends, and recommendations that may enhance the brand experience and/or improve H&Bs community impact
Ensure stores maintains visual presentation standards and the store is replenished at all times  providing options for sell through
Manage payroll and all other controllable expenses
Assess store average sales, items per sale, conversion rates, and implement appropriate action plans
Lead employee meetings, training sessions and planning sessions as required