real careers. real life.

Job Order Detail

Home | Search Jobs | Job Order Detail

Customer Service Representative

Job Search Safety tips

Job Order #: 6142360

NOC: 64409
Employer Name:
Saskatchewan Crop Insurance Corporation
Wage/Salary Info:
Level 5 Training Rate ($23.53 - $30.05)
Posted Date:
# of Positions:
Employment Terms:
Length of Employment:
Up to 2 years
Grade 12
1-2 Years
Apply By:
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.

Employer Name:
Saskatchewan Crop Insurance Corporation
Contact Name:
HR Recruiter
Contact Phone:
Employer Website:


What you'll do:

Reporting to the Manager, Customer Service Office (CSO), this position is responsible for providing excellent frontline customer service and clerical support while promoting and administering SCIC programs in a timely, accurate, professional and courteous manner.
Answer a variety of internal/external customer questions and inquiries regarding all SCIC programs via the provincial virtual contact centre (VCC), toll free lines, walk-ins, fax and/or emails.
Maintain, administer and process customers contracts ensuring efficiency and accuracy.
Data capture customers financial and program specific information into various databases.
Contact customers and/or their authorized representative to obtain and exchange information, discuss and confirm program/contract requirements.
Interpret and validate financial information used during the data assessment process.
Electronic preparation of participant financial information for Level 1 and 2 verification files for program benefits.
Prepare, distribute, check and process adjuster work within the customer system, as assigned by Field Supervisor and/or CSO Manager.
Resolve problems associated with customers Crop Insurance claim and/or AgriStability application.
Complete clerical duties such as correspondence, reports, batching, mail, electronic and manual filing, supply need identification and requisition, as required.
Participate as a member of the sales team for the annual sales of the Crop Insurance program.
Mentor and assist less experienced staff in the CSO.
Multitask working with multiple customer files, phone calls, walk-in traffic and interruptions while maintaining customer confidentiality.
Maintain a clear understanding of computer work; data entry, computer program knowledge and use.

To learn more about the qualifications for this exciting opportunity, please visit the job posting on our career's page.

email.gif Email a Friend     print.gif Print This Job
Conseil Économique et Coopératif de la Saskatchewan
Vous désirez plus d'information
en français sur ce poste?

Home | Search Jobs | Job Order Detail