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The Administrative Assistant at Protex Environmental is responsible for supporting our Service Coordinators as well as answering phone calls and inquiries from current and potential customers and transferring this information to our service team to take care of customer needs.
Duties and Responsibilities:
- Support our Service Coordinators in various capacities
- Handle document filing and maintaining organized records
- Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
- Answer incoming and make outgoing calls or requests.
- Setup and maintain new customer accounts.
- Process customer payments via internet, telephone and in-person as needed.
- Other duties and responsibilities as assigned
Training / Experience Requirements:
- Proficiency with Microsoft Office applications (i.e. Word, Excel, Outlook)
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Motivated, proactive, and a team player.
- High school diploma (or equivalent) required.
- Post-secondary education is considered an asset but not required
- Experience maintaining professional social media account is considered an asset but not required
Job Type: Full-time
Salary: $18.00-$22.00 per hour
Schedule: Monday to Friday, 8 hour shifts
Holidays: 3 weeks/year
Why Join the Protex Team?
- Family / TEAM atmosphere where staff are valued and appreciated
- Competitive or above industry wage rates with annual reviews
- Excellent, well maintained equipment and facilities
- Staff Events and Programs
Comprehensive Benefits Package, including:
- Health Spending Account
- Extended Health Care
- Prescriptions
- Dental
- Vision
- RRSP Matching Program
Opportunities for learning, advancement, and personal growth!