Job Order Detail

Description

SUMMARY OF THE POSITION

The Administrative Assistant is the welcoming face of the Inn and is responsible for assisting guests, volunteers, and visitors. They provide administrative support for the regular Inn programs and coordinate volunteers for the Free Meal Service.

DUTIES AND RESPONSIBILITIES:

    Greets and directs people entering the administration area of the Inn.
    Coordinates scheduling of volunteers, supports orientation and navigation as needed, and keeps accurate records of hours worked.
    Answers the telephone, screens, and directs calls, and takes messages as required.
    Updates the master calendar and ensures knowledge of staff presence in and out of the Inn.
    Manages the bulletin board with community announcements and posters.
    Receives and sorts the mail and deliveries, securely stores guests' mail, and updates the guest mail board.
    Cleans, organizes, and maintains the reception area.
    Inputs daily statistic data for support clients.
    Assists with processing outgoing mail as required.
    Provides general administrative and clerical support to the management team.
    Completes other duties as required.

KNOWLEDGE / SKILLS AND ABILITIES / ATTRIBUTES:

    Excellent communication and interpersonal skills in dealing with people.
    Excellent customer service skills both in person and over the telephone.
    Good organizational and time management skills.
    Trustworthy, respectful, and compassionate.
    High level of cultural awareness and sensitivity.
    Attention to detail.
    Professional, resilient, and ability to manage stress.