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Front Desk Agent

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Job Order #: 6144202

NOC: 64314
Employer Name:
MICROTEL INN AND SUITES WEYBURN
Wage/Salary Info:
$15/hr
Posted Date:
31-May-2024
Location:
WEYBURN
 
# of Positions:
2
Employment Terms:
Full Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
28-Sep-2024
How to Apply?:
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Employer Name:
MICROTEL INN AND SUITES WEYBURN
Employer Address:
 
88 Grace Street
WEYBURN,SK
CANADA
S4H3A1
Contact Fax:
306-842-5720
Contact Email:
gm@microtelweyburn.com


Description

-Perform check-ins and checkouts, paying special attention to accuracy and detail
-Ensure each guest has received exceptional service
-Handle all guest requests in an expedient and professional manner. Ensure special requests are dealt with appropriately.
-Positively respond to guest queries/complaints and requests, providing positive solutions and ensuring follow-up
-Provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives.
-Operate the front desk equipment such as the reservation system, hotel switchboard, calculator, copier and key card machines.
-Complete assigned tasks and paperwork as delegated by management team. This may include some accounting, basic data analysis and processing.
-Maintain cleanliness of workspace.
-Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service.
-Flexible availability: May be required to work early morning, late evening and weekend shifts.
-Experience with Synxis is an asset.
-Willingness to learn and adapt.

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