Job Order Detail

Description

- Review all documentation received including application forms, medical information, employment information and items from other insurers such as WCB and motor vehicle carriers.
- Triage claims as necessary to assess rehabilitation potential and to develop case management plans.
- Interview claimants and employers by telephone prior to making claim decisions.
- Proactively manage claims with the objective of minimizing disability periods and successfully returning claimants to work.
- Utilize the available resources to ensure appropriate diagnosis and treatment.
- Ensure compliance with recommendations and participation with rehabilitation interventions.
- Initiate assessments such as independent medical examinations, functional capacity examinations or surveillance when necessary.
- Clear and comprehensive ongoing written and verbal communication with claimants, employers, physicians, treatment providers, internal staff, brokers, third party administrators, lawyers and other parties such as WCB and CPP.