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Tasks
- Produce informational materials to increase awareness of services available
- Supervise staff
- Train staff
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Explain rules of games to patrons and ensure that rules are followed
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
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