Job Order Detail

Description

Under the direct supervision of the Executive Assistant, the Receptionist Office Assistant acts as the main contact for individuals and groups engaging with NITHA, addressing inquiries and directing them as necessary. Provides office and technical support to NITHA program administrative staff as required. Understands NITHA objectives and standards, and applies the relevant legislation, policies, and procedures to all activities.
QUALIFICATIONS/EXPERIENCE
This position requires demonstrating strong interpersonal skills, including tact and diplomacy when navigating diverse situations, and additionally, must have the following qualifications:
One (1) year of post-secondary education in office administration/education.
Minimum of two (2) years of relevant experience.
A solid understanding of the functioning and troubleshooting of office equipment, along with familiarity with administrative practices and procedures.
Proficient in English; both verbal and written communication.
Confidence in producing professional meeting minutes.
Experience in working directly with the general public.
Exceptional telephone etiquette with the ability to manage inquiries.
Ability to accurately direct the flow of incoming calls.
Ability to multi-task and still meet prescribed deadlines.
Knowledge in switchboard applications, and software applications such as MS Word, Outlook, Excel, PowerPoint and Desktop Publishing.
A high standard of confidentiality in handling sensitive information.
Experience working in a First Nations organization is an asset.
The ability to speak a First Nations language is an asset.
A valid Drivers license.
INTERVIEW PROCESS
The interview processes will include a practical assignment in the areas of minute-taking, business writing/communication and knowledge of core office procedures and equipment.