Job Order Detail

Description

We are seeking a dedicated and organized Dental Receptionist to join our dynamic team in a fast-paced dental office environment. The ideal candidate will be responsible for managing front desk operations, providing exceptional customer service, and ensuring smooth communication between patients and dental staff. This role requires proficiency in handling phone systems, electronic medical records, and familiarity with dental terminology.
Duties
Greet patients warmly and manage check-in/check-out processes efficiently.
Schedule appointments and manage the dental office calendar to optimize patient flow.
Answer phone calls promptly, addressing inquiries and providing information about services offered.
Maintain accurate patient records using Dentrix or similar electronic medical record systems.
Process patient insurance claims and verify coverage details as needed.
Assist with billing inquiries and coordinate payments with patients.
Ensure the front desk area is organized, clean, and welcoming for patients.
Collaborate with dental staff to facilitate seamless patient care and communication.
Experience
Previous experience as a Dental Receptionist or in a similar role within a medical office is preferred.
Familiarity with dental software such as Dentrix or Epic is highly desirable.
Strong understanding of medical terminology related to dentistry is beneficial.
Proficient in using phone systems and managing front desk operations effectively.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask in a busy environment while maintaining attention to detail.
Join our team and contribute to providing exceptional dental care while enhancing your skills in a supportive environment!