The Corporate Account Manager will be responsible for developing and nurturing relationships with key decision-makers and influencers in our corporate accounts, while also driving new business acquisition and managing existing client relationships. This role involves understanding the clients business requirements and working with internal teams to provide technical solutions, and to ensure timely and successful delivery of services. The Corporate Account Manager is responsible for identifying new business opportunities, negotiating contracts, and developing strategies to meet revenue targets. This role serves as the primary point of contact for potential clients seeking our IT support services and solutions.
Key Responsibilities:
Relationship Development: Build and maintain strong relationships with key decision-makers and influencers in our corporate accounts, focusing on understanding their needs and challenges. Cultivate trust and rapport to position our company as their preferred IT provider.
Sales and Negotiation: Drive the sales process from lead generation to deal closure.
Market Awareness: Stay updated on market trends, competitors, and industry best practices.
Networking and Prospecting: Attend industry events, network with small and medium-sized businesses, and actively engage with potential leads.
Collaboration with Marketing: Provide input and feedback on marketing strategies and contribute to the delivery of special events for new prospects.
New Business Acquisition: Convert prospects into managed services clients by effectively presenting our value proposition, conducting needs assessments, and addressing objections.
Account Management: Maintain ongoing communication with existing clients, ensuring their satisfaction, and proactively addressing any concerns.
Client Solutions: Identify and understand client objectives and provide tailored solutions that align with their specific requirements.