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Tasks
- Monitor revenues to determine labour cost
- Monitor staff performance
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Ensure health and safety regulations are followed
- Address customers' complaints or concerns
- Plan, organize, direct, control and evaluate daily operations
Work conditions and physical capabilities
- Fast-paced environment
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