Job Order Detail

Description

Seasonal Customer Care Coordinator

La Ronge, SK Full Time Term

(May 2025 to October 2025)

Join our aviation-passionate team based in the land of living skies, Saskatchewan, a great place to live and raise your family. We are Saskatchewan's largest full-service airline and here is your opportunity to join us and work with colleagues who will bring out the best of you. At Rise Air, we offer more than a job, we offer the opportunity to live and work in a vibrant, affordable, growing province, a positive environment, inspiring culture, strong values and career growth.

Job Purpose

Reporting to the Director Commercial, the Customer Care Coordinator is responsible for developing relationships and maintaining customer satisfaction and loyalty as well as participating in meeting sales objectives. The coordinator maintains the positive image, brand, and reputation of the company.

Primary Responsibilities

Develop and sustain solid relationships with company stakeholders and customers.
Respond with compassion and care to customer's complaints and inquiries and evaluate and resolve customer complaints and questions to produce satisfied, returning customers.
Prepare and enter daily manifests into company software programs.
Provide all trip packs to flight crew.
Provide feedback to management to promote continuous improvement of Rise Air's customer service delivery through social media.
Collaborate with marketing and communications personnel to highlight positive customer experiences.
Review feedback, maintain accurate electronic records and complete regular reports relating to customer care and provide management with information as required.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://riseair.prevueaps.com/jobs/310603-27182.html