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Work setting
- Advertising, marketing and public relations agency
Tasks
- Act as spokesperson for an organization
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Receive and log complaints
- Sell merchandise
- Answer clients' inquiries and provide information
Area of work experience
- Marketing
Area of specialization
- Customs services
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Standing for extended periods
- Walking
Own tools/equipment
- Cellular phone
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Screening questions
- Are you currently legally able to work in Canada?
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