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Work setting
- Health care institution, facility or clinic
Tasks
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Provide emergency services
- Perform data entry
- Provide customer service
Computer and technology knowledge
- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Word processing software
- MS Office
- Database software
- Electronic mail
- MS Access
- MS Excel
- MS Outlook
- WordPerfect
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
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