The Retail Clerk provides prompt, courteous and knowledgeable service and advice to all customers/clients of Prairie Meats LP to enhance their shopping experience. This position is also responsible for packaging and preparing product for sale and may be required to perform point of sale cashier duties.
Customer Service (25-50% of time)
Greet and provide friendly and helpful customer service to all clients
Provide information and products to clients by verifying understanding of request; answering questions; offering assistance
Understand client complaints and communicate the situation to management
Cashier (25-50% of time)
Attend to customers at the till in a prompt and courteous manner
Scan items the client is purchasing accurately and in a timely fashion
Operate and enter data into the POS system accurately
Production (20% of time)
Assist the Production Team by preparing and packaging stock for sale (i.e. filling steak boxes, making mushroom caps, skewering souvlaki)
Monitor product levels in display freezers/coolers and re-stock and faced as required
Complete tasks within allowable timeframes as established for each specific task
Sanitization (10% of time)
Cleanup throughout and at the end of day:
o Wash work station
o Wrap trays
o Put all product away
Other duties as may be assigned
Skills and Competency Requirements
Strong customer focus to provide prompt and effective service to customers
Organize and prioritize tasks to ensure successful and efficient completion
Work independently while following instructions and guidelines
Communicate effectively with staff and customers
Be an effective team player
Follow health and safety rules and practices
Knowledge, Experience and Education
Previous customer service experience in the retail or food service industry is preferred
Experience operating POS system (cash register)
Experience multitasking and prioritizing