Job Order Detail

Description

Required Experience:

>    3-5 years experience in an IT analyst role
>    Team lead experience
>    Experience working with ServiceNow
>    Bachelor's degree in finance, marketing, or commerce and 3-5 years of experience or an equivalent combination of education and experience
>    Problem-solver with strong facilitation and analytical skills who can manage multiple priorities
>    Self-starter with intellectual curiosity and perseverance
>    Confident communicator adept at facilitation and comfortable building partnerships with key stakeholders
>    Team player who embraces change and strives to improve and innovate processes
>    Eye for detail and a passion for building great products
>    Experience working in an agile environment


Description of Duties:

>    Create, manage, and resolve stories in Jira
>    Create, manage, release (production & ITE) and discontinue corporate forms
>    Evaluate/develop business requirements
>    Monitor development to ensure standards are followed and ease of maintenance
>    Manage incidents and incoming enhancement requests
>    Document and execute user story acceptance tests
>    Provide user story and solution support to team members
>    Support investigation, analysis, and response to incidents
>    Facilitate problem and solution negotiations with business stakeholders and IT teams
>    Ensure high quality of development and solution before product increment release