Job Order Detail

Description

Provide professional, responsive and friendly beverage & food service to members / guests
Demonstrate complete and accurate knowledge of the full menu, wine and drink list, dessert menu, specials and buffet items
Spot opportunities to offer suggestions for beverages, refill empty glasses and up-sell to increase sales
Use good judgment and discretion when serving alcohol
Recommend wines to accompany menu items
Stock bar with adequate wines, liquor, beer, pop, juices, fruit, glassware, napkins, straws etc.
Handle complaints with professionalism and tact. Take action if possible or escalate to the supervisor
Maintain a safe and clean bar environment  ensure all glassware and machines are clean, all surfaces are wiped and all equipment is turned off at shift end
Perform thorough close out procedures, including; clean and stock the bar area, remove all garbage and recyclables
Follow all Health & Safety policies and F&B procedures & standards

Requirements
Must have Serve it Right certification
Must be available evening and weekends
Must be able to read and communicate well in English
Full knowledge of mixed drinks, wines, liqueurs and cognacs
Ability to mix drinks and know how to prepare a variety of cocktails and fancy drinks
Working knowledge of proper glassware use, handling techniques and garnishing
Pleasant, respectful and professional when communicating with others
Commitment to delivering exceptional service  courteous and friendly
Commitment to teamwork and cooperation
Effectively follow established health & safety / F&B guidelines and policies
Contribute to a positive work environment and demonstrate a positive attitude
Work in an efficient manner while managing multiple tasks and priorities
Excellent communication and interpersonal skills
Ability to build and maintain excellent relationships with diverse people, including kitchen and dining staff