Job Order Detail

Description

**Open to any Innovation advice centre location in Saskatchewan**

This role provides expertise to staff in lending administration. The role is accountable to provide information through training retail and support staff to ensure that lending activities are in compliance with internal policies and procedures.

The key responsibilities for this role include:
- Develop procedures and provide product knowledge training to support and front-line staff to ensure efficient and accurate delivery of products and services.
- Discover issues or gaps related to processes or procedures and work with internal task forces and other Credit Unions for solutions and train to those solutions.
- Lead internal task forces for procedure, system and process testing and cleanup projects.
- Assist with the development of new techniques to audit information and recommendations of new controls to maximize efficiencies while still maintaining adequate internal controls.
- Provide technical direction to support staff on complex product related issues.
- Utilize digital solutions to create efficiencies, simplify members banking needs, and enhance the member experience.

Qualifications:
- 1+ year of related post-secondary education plus 3-5 years of related experience or equivalent education and experience.
- Evidence of pursuit of related continuous learning (e.g., CUIC, sales training, lending training).
- Demonstrated efficiency and accuracy skills, meeting deadlines in an ever-changing fast paced environment.
- Detail-oriented and risk aware, contributing to the safeguarding of our companys assets and reputation.
- Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
- Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, Power BI).