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Work setting
- General office
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge
- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Electronic mail
- Spreadsheet
- MS Access
- MS Excel
- MS Outlook
- MS Word
- MS Windows
- WordPerfect
Area of work experience
- Cleaning
Work conditions and physical capabilities
- Ability to work independently
- Work under pressure
Personal suitability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
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