Job Order Detail

Description

Brandt is looking for hard-working and creative individuals to join our team.  We are currently seeking a Product Support Engineer for our Agricultural, Machines & Attachments, Trailers, and Trucks product platforms (based in Regina).

The Product Support Engineer is responsible for identifying trending issues, determining root causes, coordinating cross functional teams towards resolution, and implementing improvements with product design teams, manufacturing engineering, supply chain teams, and dealerships to assure Brandt product quality meets the customers expectations. The role is a cross between a Problem Resolution Specialist and a Reliability Engineer.

Duties and Responsibilities
*Responsible for identifying technical or mechanical problems and standardizing solutions.
*Identify urgent and trending issues and recommend improvements to design, manufacturing, and purchasing teams.
*Investigate product problems, provide analysis, and identify root causes.
*Provide technical assistance for unresolved/new Level 2 product issues.
*Participate in product launch/Field Follow-Up team meetings, delegate activities, and follow up issues to ensure the appropriate closure.
*Works closely with Design, Tooling, Quality, Manufacturing, Purchasing/Suppliers, and Field Support

Required Experience:
*Mechanical or Industrial Engineering degree
*Relevant experience in one or more of the following areas: warranty, quality assurance, manufacturing, or dealer support
*Experience with agricultural equipment, heavy construction equipment, trailers, or rail/municipal trucks

***Please see full job description on our company website***