Job Order Detail

Description

To provide comprehensive advisory and advocacy labour relations support to ASPA members for both individual and collective issues that arise related to the administration of the ASPA collective agreement. The Member Services Officer will also provide advice to the President, Vice Presidents, and the ASPA Executive on labour relations issues. Demonstrated understanding of labour relation legislation (SEA, WCB, LA FOIP, PIPEDA, HIPA, etc.) and how to interpret collective agreements; demonstrated ability to manage and prioritize multiple tasks and maintain attention to detail and accuracy; effectively work both independently and as part of a team; demonstrated effective interpersonal, communication and organizational skills both written and oral; demonstrated ability to function in a high volume setting with numerous and conflicting deadlines; ability to handle interactions with tact, discretion, confidentially and cultural sensitivity; self-motivated and creative, with the ability to exercise initiative when required; highly motivated and self- directed; excellent problem solving analysis and problem solving skills; and a general knowledge of basic office procedures. Strong computer skills and proficiency with Microsoft Office 365, and all of its applications, (specifically Sharepoint, Outlook, Word, Teams, Excel, and PowerPoint), Zoom and other virtual platforms, and some knowledge or skills in web design and social media content design. Confidence in ability to learn and use new technology is essential. Ability to recognize and recommend change in policies and procedures which result in the improved delivery of administrative services.