Job Order Detail

Description

Here's your chance to build your career and let your expertise shine with the CSS Pension Plan, one of the oldest and largest multi-employer, multi-jurisdictional defined contribution pension plans in Canada.  Pioneered in 1939, the CSS provides its membership with pension, investment and retirement services. With $5 billion in assets, and serves 300 employers and 57,000 current and past co-operative and credit union employees across Canada, including over 9,000 retirees.
We seek a technically inclined, motivated, and conscientious person to join our team as a Member Services Specialist.  You will focus on serving our members by taking responsibility and ownership of pension administration focusing on member account and inquiry management (data entry, quality assurance, analysis, outreach), transfer and withdrawal submissions and follow-up, and supporting the other team members as needed.  Our team member will support office and reception administration (including phone/email/fax management, and supply management), and responding to general inquiries on CSS Pension Plan rules and regulations, member rights and obligations, and regulatory requirements.

You will be a high performer who thrives in a busy environment, strives to think outside of the box, and can pivot between competing priorities and complex matters. A strong sense of quality member service, belief in empowering others, and understanding of the value of the co-operative system will be positive attributes that you bring to the team. The successful candidate will develop a strong understanding of our pension benefit provisions, policies, and procedures. You will work effectively in a team environment guided by the team-developed Pillars of Collaboration which represents the values of Respect, Commitment and Communications.

Please see our website for full job posting details.