Job Order Detail

Description

Net Results is hiring a full-time Network Support Technician to join our growing team!

As a Network Support Technician, you will:

-Provide onsite and remote technical support for desktops, laptops, servers, and network equipment
-Troubleshoot issues with connectivity, hardware, software, mobile devices, and printers
-Set up and configure workstations, servers, firewalls, and networking infrastructure
-Assist with client onboarding, hardware rollouts, and occasional project work
-Collaborate with teammates to prioritize and resolve client issues efficiently

Education & Experience

-Diploma in Computer Networking, Information Technology, or related field
-Hands-on IT/network support experience is an asset, but not requiredmotivated new grads are welcome

Familiarity with:

-Windows desktop and server operating systems
-Networking hardware (routers, switches, firewalls, Wi-Fi)
-PC hardware troubleshooting (RAM, drives, power supplies)
-Mobile device configuration (iOS, Android)
-Microsoft 365 administration

Certifications such as CompTIA A+, Network+, or CCNA are assets.

Skills & Attributes

-Strong customer service and communication skills
-Problem-solving mindset and technical curiosity
-Ability to work independently and within a team
-Organized, self-driven, and eager to learn
-Valid drivers license and reliable vehicle (on-site work required)

Why Join Us?

-Supportive, team-first culture
-Competitive compensation
-Full benefits after 3-month probation (medical, dental, vision, disability, life insurance, wellness benefit)
-RRSP matching
-Paid training and certification support