Job Order Detail

Description

Company Overview:
Greenway Supplies & Equipment Limited is a Saskatchewan-based business specializing in the resale and repair of janitorial supplies and equipment. We serve commercial, industrial, and institutional clients with top-quality products and support services.

For more information, click here www.greenwaylimited.com

Job Description:
We are seeking a dedicated and customer-focused Customer Services Representative to join our Regina team. In this role, you will be the first point of contact for customers, providing product information, resolving inquiries, processing orders, and supporting sales and administrative operations.

Key Job Duties:
    Greet walk-in customers and respond to phone and email inquiries professionally
    Provide detailed product information and make recommendations based on customer needs
    Process customer orders, returns, and exchanges accurately using company systems
    Handle service-related requests, including repair coordination and follow-ups
    Maintain accurate records of customer interactions and transactions
    Coordinate with warehouse staff to ensure timely order fulfillment
    Support the sales and administrative teams with data entry, invoicing, and filing
    Monitor and maintain showroom cleanliness and product display updates

Skills & Qualifications:
    Strong interpersonal and communication skills (verbal and written)
    Customer-first attitude with problem-solving abilities
    Proficiency with Microsoft Office (Word, Excel, Outlook)
    Familiarity with inventory or POS systems is an asset
    Ability to multitask in a fast-paced environment
    Team-oriented with attention to detail
    Fluency in English is essential