Job Order Detail

Description

The Member Advisor- Mobile position gives you the opportunity to explore the financial industry as the initial contact for our members and work cross-functionally with the rest of the organization to follow through with member requests and be a champion of our digital platforms.

We are looking for amazing candidates to fill our Member Advisor roles. We are looking for candidates with excellent communication and interpersonal skills, a strong ability to provide knowledgeable and timely advice, and a commitment to delivering exceptional customer service by effectively utilizing our products, services, and omni channels to meet our members needs. The key responsibilities for this role include:

-Being the first point of contact and first point of resolution
-Work closely in a team environment with all staff to meet members financial needs (known and unknown)
-Fulfill member needs by obtaining/analyzing information through active listening and communication skills
-Explain benefits of credit union core products and services as compared to competitor products and service
-Utilize digital solutions to create efficiencies, simplify members banking needs, and enhance the member experience.
-Must have the ability to travel to and cover regionally as required.
--Innovations Travel Practice Guidelines will be followed.
*This is a mobile role, with coverage to include Swift Current, and surrounding areas such as Lancer, Cabri, Gull Lake, Eastend, Frontier, Hodgeville, Ponteix, Gravelbourg, and Mankota.

Qualifications:

Must have obtained your high school diploma
Are a people person who possess excellent communication skills
Are a person that values Accountability, Integrity, and Respect.
Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, PowerBI).