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Work setting
- Hotel, motel, resort
Tasks
- Co-ordinate activities with other work units or departments
- Assist clients/guests with special needs
- Address customers' complaints or concerns
- Recruit and hire staff
- Prepare marketing plans
- Perform front desk duties
- Negotiate with clients for the use of facilities
- Implement marketing activities
- Establish work schedules
- Enforce policies and procedures
- Develop and implement policies and procedures for daily operations
- Conduct training sessions
- Conduct performance reviews
- Arrange for and oversee maintenance activities
- Organize and maintain inventory
- MS Office
Supervision
- 5-10 people
Computer and technology knowledge
- MS Outlook
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
- Google Drive
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Overtime required
- Standing for extended periods
- Work under pressure
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Excellent oral communication
- Flexibility
- Initiative
- Team player
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Support for newcomers and refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Support for youths
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
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