Job Order Detail

Description

Responsible for leading a team of Directors of Product Support Sales in the following industries: Construction and Forestry, Agriculture, Transportation and Material Handling. This role is charged with the growth of the parts and service business in each of these industries. As a senior leader in Product Support, the successful candidate must have a proven track record in sales management, be dedicated to outstanding customer service, be well organized, and capable of leading a highly motivated team. The ideal candidate will have a relevant combination of education and experience along with a proven track record in product support.

DUTIES & RESPONSIBILITIES

Territory Sales Management
*Through 4 industry focused Directors, and their regionally focused managers, lead the sales efforts for Parts and Service Globally.
*Establish ratios for CSA territory coverage, and work with the branches to recruit, onboard, retain and grow those CSAs.
*Work with the branches to align customer lists and territories to the CSAs.

Product Portfolio, Pricing, Promotion
*Together with Marketing, develop all the retail programs for all Non-John Deere customer support products.
*Together with Fleetwise and Marketing, develop a suite of services for Inspections, Preventative Maintenance and Warranty.
*Together with Marketing, work to close any gaps in the portfolio offering.

Compensation
*Together with HR, develop compensation plans for all CSAs.
*With the sales coordinators and HR, run incentive programs for CSAs.

Required Skills:
*10+ years of experience in a Sales, Marketing or Industry
*Strong Leadership skills
*A drive to expand knowledgebase to fully understand corporate objectives

***Please see full job description on our company website***