Who we are: Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.
What youll do: Working closely with the C-Store Manager, you will be responsible for the following:
Demonstrate day to day behviors and actions that align with and strengthen our Co-ops vision, mission, values, brand, and focus on safety;
Provide prompt, personalized Service to all our members and guests both in-store and over the phone;
Assist the manager in ensuring that all members and guests are completely satisfied with their experience;
Assist with the annual operating budget for the Gas Bar that supports our corporate goals;
Provide assistance with direction and oversight to the Gas Bar team through coaching, mentoring and performance management;
Help grow current customer base through assisting with the implementation of new programs, and overall customer experience;
Ensure Gas Bar standards are met and upheld;
Lead a culture of safety through the adherence to company standards for health & safety, asset protection and environmental due diligence;
Other duties as assigned.
Who you are: You are passionate about a career in Retail, Customer Service and:
Possess 1-3 years of supervisory experience in a retail environment, including supervisory experience;
Retail experience in the areas of member relations, selling, OHS, ordering, receiving, and asset protection;
High level of integrity and accountability;
Sound analytical thinking, planning, priorities, and execution skills;
A well-defined sense of diplomacy, conflict resolution, and people management skills;
Flexible to work evenings, weekends, and holidays where necessary;
Ability to fulfill physical job requirements including manual labor;
Experience in retail sales especially in the CRS will be considered an asset;
Ability to foster a a culture focused on safety, innovation