Job Order Detail

Description

Brandt is currently seeking a Parts Leadhand for our Estevan Peterbilt location. This position is responsible for overseeing the day-to-day operation of the parts department, and performs duties associated with the front counter and with maintaining parts inventory.

Duties & Responsibilities:
*Ensure parts shipping, receiving, and warehousing standards are met
*Monitor employees to ensure parts and warehouse activities are performed according to established safety and industry standards
*Ensure internal standards, policies, and reporting practices are met
*Utilize 5S and Lean principles and practice sin organizing the parts area and related work
*As required, address customer parts needs
*Investigate problem orders, receiving and inventory issues
*Ensure parts return processes are followed
*Help coordinate the annual physical parts inventory
*Check and sign off on transfers and run stock orders (In the Parts Managers absence)
*Oversee and coordinate shift scheduling
*Document/deal with employee performance issues as required, and make recommendations to the Parts Manager regarding performance issues
*Help ensure employee training requirements are met, and coach, mentor, and train employees in relevant practices and procedures as required

Required Skills:
*Proven ability to organize work, set priorities, and achieve work related objectives and goals
*Knowledge and skill in the operation of material handling equipment
*Must be highly motivated, service-driven, and possess a professional attitude
*Strong customer service orientation and sound judgment when dealing with internal and external customers and employees

Required Experience:
*3-5 years progressive work experience in parts operations, preferably in a medium to large-sized operation
*Journeyperson certification is considered an asset
*2+ years supervisory experience in a parts operation with demonstrated success in employee mentoring, coaching, and development