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            Work setting
             - Hotel, motel, resort
            Tasks
             - Co-ordinate activities with other work units or departments
             - Establish work schedules and procedures
             - Perform same duties as workers supervised
             - Prepare and submit reports
             - Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
             - Assist clients/guests with special needs
             - Co-ordinate, assign and review work
             - Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
             - Requisition materials and supplies
            Supervision
             - 5-10 people
            Work conditions and physical capabilities
             - Attention to detail
             - Fast-paced environment
             - Overtime required
             - Work under pressure
            Personal suitability
             - Client focus
             - Dependability
             - Excellent oral communication
             - Team player