Cargo Agent
Saskatoon, SK
Full Time
Job Purpose
The Cargo Agent is responsible for the general oversight, direction, and coordination of cargo operations. This includes but is not limited to overseeing the shipment of cargo in and out of the terminal, ensuring that all shipments are picked up and delivered in a safe, accurate and timely manner, and confirming all paperwork is completed and fees are collected, while maintaining excellent customer service and adhering to all Transport Canada regulations.
Primary Responsibilities
Customer Service
Advise clients on transportation and payment options.
Ensure consistent and superior customer service through awareness of customer needs, and trends.
Maintain a positive attitude towards customers and staff within a fast-paced work environment.
Ensure compliance with and enforcement of policies and procedures as established by the company, legislation, and related regulations.
Cargo
Accept and handle cargo in accordance with the Cargo Security Screening Program.
Process dangerous goods shipments.
Determine shipping methods and routes from drop off to destination.
Advise customers on postal rates, shipping costs, and other charges.
Prepare bills of lading, invoices, receipts, and other required shipping documents.
Record information such as cargo amount, weight, dimensions, and time of shipment.
Trace lost shipment as necessary.
Ground Services
Assist with ground services including aircraft taxiing procedures, aircraft marshalling, greeting customers, and professional baggage/cargo handling.
Assist in the coordination of baggage/cargo with the corresponding flight.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://snowbirdas.prevueaps.com/jobs/315898-31