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AGT Food and Ingredients Inc. is seeking a Business Process and Systems Analyst to join our Head Office in Regina, SK.
RESPONSIBILITIES:
Focus on learning and understanding business processes in order to provide recommendations on efficiencies, including system enhancements
Champion training and consistent information with user groups to ensure accurate reporting for management and executive decision making
Be an active member of the support team identifying issues, providing solutions, making recommendations, providing feedback creating a sense of team across internal team members and vendors staff.
Liaise with business partners to analyze problems of varying sizes, gather and document requirements and develop solution specifications to be provided to development resources
Provide support to end users & resolve issues on a timely basis for internal customers in Canada, the United States, Australia and the United Kingdom
Execution and coordination of user acceptance testing for changes made to the operating system
Maintain strong internal control procedures in progressing enhancements through the development life cycle
Provide professional and courteous system help desk support for higher level issues for users in a multinational environment
Perform other related duties as required
SKILLS & ABILITIES:
Understanding of business processes
Attention to planning, process, and detail
Quick learner
Desire for continued improvement and understanding
Able to communicate effectively with different internal groups around the world
Business degree/ diploma would be an asset, but other post-secondary education may be considered
Proficient in Microsoft Office, particularly Microsoft Excel & Outlook
Experience with Microsoft Dynamics or other ERP system considered an asset
Other relevant job experience will be considered
AGT Foods values and supports employment equity in the workplace, including accessibility.