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The Program Coordinator assists newcomers to Canada with their settlement and integration needs, directing them to suitable programs and services within GGP and in the community.
Duties and Responsibilities
-Provides general information about GGP programs and services to prospective clients, community members and partners
-Conducts new client registrations, and provides direct support
-Assesses client needs and coordinates supports to achieve settlement and employment goals, including job readiness, financial and digital literacy, community resources, and Canadian orientation.
-Offers one-on-one employment counseling to support clients in setting and reaching their career goals
-Develops, facilitates, and coordinates participant-centered programming aligned with GGPs mission, vision, and objectives, while also handling program advertising and recruitment
-Coordinates program logistics, including facilities, presenters, supplies, and resources and assists with day-to-day office functions
-Maintains database and file management systems to track current program participants, attendance, outcomes, and successes; prepares monthly statistical and narrative reports; and contributes to grant applications and funder reporting
-Build and maintain relationships with clients, staff, volunteers, and community organizations to enhance program reach and effectiveness
Education
A University degree in humanities, education, social sciences, or related areas.
Knowledge and Experience
-Minimum two years experience in human services with program planning and delivery; demonstrated commitment to diversity, cultural sensitivity, and high-quality newcomer support. Strong communication and presentation skills, with advanced proficiency in MS Office and database software.