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Serving as the initial point of contact for all potential and existing participants, the Client Service Clerk plays an important role as the face of the Employment & Learning Centre. The Client Services Clerk will work independently and proactively to assist individuals with their job search needs, work in correlation with our program staff, and collaborate with other departments on organizational initiatives. Along with the ability to maintain a positive attitude through change and multiple priorities, the Client Services Clerk has excellent communication, computer, and organizational skills. This is an in-scope position.
MAJOR RESPONSIBILITIES:
1. Perform a variety of administrative duties
Maintain high quality and standard of service delivery, processes, and resources
Understand implicitly all of the YWCA Saskatoon offerings, imparting information about programs and services to participants, employers, partners, and general public
2. Maintain accurate records and reports
Enter client data into database based on intake of information over the phone or in person
3. Additional office duties including but not limited to typing, copying, scanning, faxing
For full job description, please visit https://www.ywcasaskatoon.com/careers/