Job Order Detail

Description

Full job description

Swift Hearing Centers is a very busy and energetic hearing clinic! We are proud to be locally owned and have over 5 award winning locations in Saskatchewan. Our core philosophy is to do what is best for the client while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

KEY RESPONSIBILITIES:

Greeting clients
Maintaining clinicians schedules
Triaging all appointments
Changing appointments to accommodate client and clinic needs
Contacting existing clients to schedule appropriate appointments.
Performance Analysis, including and not limited to training, coaching, and evaluating.

Daily cleaning and tidying as needed.
Tidying and organizing Assistive Listening Device (ALD) displays and client waiting area.
Maintaining and ordering office and clinic supplies.

Opening and closing the HHC
Registering all new clients
Maintaining all paper files including creating, organizing, filing and destroying

Shipping and receiving
Tracking all orders through administration system and shipping log
Preparing orders for fittings
Assisting with local events as needed

Understanding and applying all promotions
Understanding and selling all ALDs
Completing paperwork/forms for third party insurances

QUALIFICATIONS:

Excellent computer skills
A good grasp on working with multiple different phone brands
At least 2 years customer service experience
Clear and strong voice on the phone and in person
Compassionate, great listener and problem solver
Organized, detail-oriented, and comfortable working with multiple priorities

While we appreciate the interest of all applicants, only those selected for an interview will be contacted