What youll do:
Network Cabling
Network Troubleshooting
Operating System Installation, Configuration, and Troubleshooting
Computer Hardware Troubleshooting, Configuration, and Repair
Computer Peripheral Troubleshooting, Configuration, and Repair
Printer Troubleshooting and Repair
Field Technician Professional Best Practices
Use of Hand Tools Required for Installation and Maintenance Tasks
Demonstrated experience equivalent to or verified by certification in the following areas:
o CompTIA A+, MCSE: Desktop Infrastructure, MTA or Microsoft 365: Fundamentals, CompTIA Network+, CCST, CCT, CCNA, Premise Wiring, BICSI, Fluke Certification, HP printer repair
Ability to perform installation work from a ladder or crawlspace.
Who you are:
You are looking for a career in Customer Service and:
You are honest and trustworthy, are results-oriented, and strive to be the best in what you do.
You have strong analytical and problem-solving skills, are an effective planner, and have superb time management skills.
Must be able to work independently and be self-directed with minimal supervision.
You must be able to work closely with other personnel on a daily basis. This organization believes in working as a team to provide quality service to staff and our customers. Field Service Technician may be assigned roles at the discretion of the IT Manager.
You have the ability to fulfill the physical job requirements manual labour is required.
Valid drivers license - reliable automobile, SUV or truck recommended. Travel to rural locations on a regular basis is a requirement of the position.
The successful candidate can work out of a community of their preference within the shared services agreement (Riverside Co-op, Prairie North Co-op and Parkland Co-op)