Stapleford Medical Clinic is seeking a motivated Medical Office Assistant to join our very busy family practice clinic as soon as possible. This is a temporary full-time with potential to become permanent. We offer a competitive wage, health & dental benefits and a pension.
The ideal candidate will play a crucial role and must be able to work in a very busy environment while maintaining a pleasant outlook. We are looking for someone that can manage a fast pace, is committed to providing exceptional customer service, has excellent communication skills, is willing to go above and beyond and can follow direction accurately, all while providing exceptional administrative support and maintaining a welcoming environment for patients. This position requires proficiency in handling phone systems and managing electronic medical records.
Office Education certificate is preferred but a combination of education and medical/customer service experience will be considered. Experience with Accuro is an asset, but we are willing to train the right individual. Ability to handle multi-line phones is an asset. You must have adequate typing skills and be able to speak and write English fluently.
Duties will include, but are not limited to:
Reception, greeting and directing patients, scheduling patient appointments while managing physicians' calendars.
Fielding a high volume of phone calls for appointments and inquiries.
Maintain accurate electronic medical records (EMR) using Accuro.
Collect patient information and verify insurance details prior to appointments.
Processing forms and accepting payments.
Note: Selected candidates will be contacted by telephone for an interview so please ensure your contact number is correct as we will be reaching out quickly. Do not call the office to see if you have been selected or to verify if we have received your resume.